We guarantee everything we make for a period of 25 years from the original purchase date.
Although our filters are designed and manufactured to last a lifetime of use, we understand accidents can certainly happen. Our 25 Year Ironclad Guarantee covers the following:
COVERED:
- MRC Coatings
- Nano Coatings
- Weather-sealing
- Front and back threads
- Sharpness
- Color neutrality
NOT COVERED:
- Broken glass
- Scratched glass
- Damaged frames
$29 Flat Rate Repairs
Cracked or scratched glass and damaged frames are not covered by our 25 Year Ironclad Guarantee, but can be repaired at a reasonable flat rate cost of $29.
Flat Rate Turnaround Time
Normally we can complete a flat rate repair in 24-48 hours after your filter has been received by our manufacturing facility. Once your flat rate repair has been shipped you’ll receive an email with tracking.
Instructions for Flat Rate Repairs
- Choose between Photographic and Cinema filters and checkout
- After the checkout you'll be provided with an order confirmation
- Send an email to repairs@breakthroughfilters.com with the order number
- Someone from our repairs team will reply back with instructions on how to send the product to our facility.
If bought directly from us we'll email you a pre-paid return label. If you bought from a retailer, we'll provide you with a return RMA label.